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The Wait Is Nearly Over...

Thursday, 25 June 2020 14:25
(left): The Great Lengths Client Prep Kit; (clockwise from top left): Kirby Hickey, Nicky Marcar, Edwina Hayes and Aileen Barnby.

... and Great Lengths has been quick off the blocks in providing support and advice, including an at-home Client Prep Kit, to help salons save time through their busiest period.

The kit includes the Great Lengths Clean Remover Shampoo (50ml) and a dressing out brush. Time in the salon can be minimised for Great Lengths wearers, and as applying bonds is going to be one of the longest services offered, the at-home prep will reduce time allocated to extension wearers, keep the backwash area free and allow for a quicker workflow.

Clients should simply apply the shampoo as normal on the day of their appointment and avoid using any conditioner. The Clean Remover shampoo works to provide hair with a deep cleanse, removing build up of oils and residue from styling and provides your Great Lengths stylist with a clean canvas to work on. Using the Clean Remover Shampoo is a mandatory step before application and ensures the longevity of your Great Lengths.


Safety and hygiene is going to be paramount when salons re-open. Some clients may be quite apprehensive returning to the salon whilst others will have pre-booked their appointment as soon as lockdown started. The safety precautions and guidelines are strict and there is a lot to do to make the salon safe.

4 Great Lengths Educators share what they have implemented /are planning to do in their salon:

“We feel we’ve gone above and beyond by re-thinking the whole business model. We have created an outdoor garden waiting area with heaters for people to enjoy while their colour develops. More stations have been added and waiting areas removed for social distancing. We have put up screens between stations so people feel they have their own area to relax. We’re using all disposable equipment and have sourced where possible biodegradable equipment.”

Kirby Hickey - Hair by Kirby Blythe, Scunthorpe

“I thought perhaps we would get safety screens and after a month they might not be needed. But I have concluded that perhaps these changes will be with us for a long time so I have put some screens in place. One at my reception and also between my backwash. Luckily or unluckily I am in the middle of a big move to a larger salon. The fact I was at the pre planning stage allowed me to make my seating area quite spaced out. The other most important task I have worked on is creating health and safety statements and client and staff disclaimers so that everyone knows exactly what is expected.”

Edwina Hayes - Streetlife Hair, Kilkenny

"In our salon, we have worked out rosters so that we won’t all be working at the same time, this limits the amount of people crowding between clients and staff. We have put in divider screens on wheels so if it happens that one person is beside the other and can’t social distance, we have the capabilities to continue in a safe environment.”

Aileen Barnby, Barnby & Brennan      

 “We are planning to start with a no drinks and no magazine policy and this has been taken well by clients as they completely understand, they are in a way just happy to be getting their hair done. We have a strict hourly cleaning rota of the hotspots in the salon. All staff have their own products and brushes and won’t cross share, this helps with sanitising workstations. We have used disposable equipment as much as we can (we always have used disposable towels) but we have kept our Great Lengths gowns and we will wash on 60 degrees after each use. This we feel leaves the client with a little normality then sitting in a plastic cape and its less plastic going into landfill as that goes against the ethos of the salon that we are and with all this disposable items being used it is a concern for the environment.”

Nicky Marcar, Salon Ten, Shropshire



Planning is key; as we now have the green light from the Government to open on July 4th, everyone can now begin planning what they are going to do with most already implementing social distancing regulations to ensure they were ahead of the game. Here is a little advice from the Great Lengths Dducators.

“Be cautious, and safe and try to plan everything out beforehand so you have plenty of time. It’s going to be so important to now rebuild our clients confidence in salon life again, as many are expected to be apprehensive to return straight away.”

Kirby Hickey - Hair by Kirby Blythe, Scunthorpe

“I would try to keep a positive head about the situation, break tasks down into small jobs and try our best to embrace the new changes. A little more time with a client can be a good thing, so make the most of it.”

Edwina Hayes - Streetlife Hair, Kilkenny

“If the client knows you are taking all steps possible and making changes to keep them safe they will be happy and if staff are aware of the rules then they can make the day as close to normal as possible. I want my clients to still feel special in a bubble away from the madness!”

Nicky Marcar, Salon Ten, Shropshire

"Remain positive and remember why people love coming to you in the first place. Don’t panic, it will show when your first client comes in so just relax and prepare everything in the salon beforehand. Remember, people love us for our talent and your clients can’t wait to see you."

Aileen Barnby, Barnby & Brennan



 The changes to salon life for both clients and stylists is going to be hard to get used to. Many salon owners are implementing all the right and mandatory guidelines and safety procedures but where possible trying to keep things as normal as they can, to still try to create an out of home and enjoyable experience.

“As much as possible we want clients to have their luxury treatments while relaxing, we want them to still feel pampered so we have changed so much about the salon but this will all help to make the clients feel confident again and enjoy their time with us. For my Great Lengths clients I have pre-ordered Client Prep Kits so they are able to pre-wash their hair at home before coming into the salon, which will minimise the time they need to be here as applying Great Lengths already is one of the longest services we offer.”

Kirby Hickey - Hair by Kirby Blythe, Scunthorpe

“Things that have to change for our clients are things like magazines and tea and coffee. Some clients who loved the social aspect perhaps coming with friends or family might be disappointed as this will no longer be an option. Appointments need to be booked well in advance. Expect to wear masks and required PPE too. On the upside, I have heard from the customer's point of view, many love that there will be more staggered hours offering late evenings and Sundays like never before! The fact that our clients are responding well to the more flexible hours we are introducing is a good thing”.

Edwina Hayes - Streetlife Hair, Kilkenny

“Hopefully change for clients is minimal as we will do all the work for them, everything will be sanitised and clients bookings carefully staggered so all the procedures we have in place will just happen around them whilst they are enjoying having their hair done. The only difference will be we won’t be offering drinks which always is part of the experience we give but clients see this as a small price to pay. I do feel that my job as a salon owner is to keep my staff and clients safe without them being aware of it happening, take them away from the alien world outside the doors and give them a chance to escape, if only for an hour or two”.

Nicky Marcar, Salon Ten, Shropshire


For more information about Great Lengths please CLICK HERE 


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